December 2025 to present
Ravisn Ltd
E-commerce Sales Operations Manager
Ravisn is an e-commerce trading company in Lahore. It sells on eBay, Amazon, Shopify and TikTok Shop, and it runs a wholesale catalogue that resellers order from. I report to the Managing Director, hire with HR, place supplier orders and run the daily operation on my own call.
What I did
- I was handed an eBay account that had been opened a few days earlier: no feedback, no listings, no sales. I did all of it myself, starting on dropshipping: finding products, writing and revising listings, keywords and negatives, Promoted Listings (general and priority), fulfilment, customer service, returns and disputes.
- Alongside eBay I run the Amazon store, the Shopify store and the TikTok Shop day to day: listings, orders, account health and sales on each. We are now expanding onto Depop, Whatnot, Mercury, Facebook Marketplace, Reddit and Discord.
- I designed and built the company's catalogue platform myself. It holds the wholesale range across the UK, USA, Canada, Germany and Australia, with product codes and order reference numbers, a reseller cart and checkout with delivery details and order confirmation, an admin order dashboard, and a chatbot and live chat for resellers.
- I did the eBay API image work for the catalogue, and I built AI-assisted automations for catalogue updates, images, listings and customer replies, then showed the team how to use them.
- I manage the freight from China to the United States, door to door including customs and duties, plus the larger bulk shipments.
The numbers
- USD 1,000+
- and 80+ orders in the first month of the new eBay account, working alone
- 12,000+
- live products on the catalogue platform, from a working set of 15,000+
- 7,700+
- products processed through eBay API image work
- 10 to 12 days
- China to US freight, door to door
What changed
Before, the range lived in scattered files and orders needed manual follow-up. Now resellers order from one live catalogue, and the company has a new eBay account that was selling within its first month.